Mayo Clinic

 

Introduction

Mayo Clinic is the No. 1 hospital in US News & World Report’s annual rankings of top hospitals and is recognized for high-quality patient care more often than any other academic medical center in the United States. Mayo Clinic is the premier international destination for diagnostic, surgical, and therapeutic healthcare.

Mayo’s culture is driven by three “rights”: get the diagnosis right the first time, provide the right treatment for the individual patient, and deliver the treatment in the right way. Mayo’s commitment to quality dates back more than 150 years, when the Mayo brothers created the world’s first integrated, not-for-profit medical group practice. Mayo Clinic experts at campuses in Rochester, Minnesota; Phoenix and Scottsdale, Arizona; and Jacksonville, Florida, work across specialties to provide comprehensive care and a seamless experience for patients and to transform scientific discoveries into critical advances for those with serious and complex conditions.

Minnesota — Rochester
Mayo Clinic | 200 First Street SW, Rochester, MN 55905 | +1 507.284.2511 | intl.mcr@mayo.edu

Arizona — Scottsdale/Phoenix
Mayo Clinic | 13400 E. Shea Boulevard, Scottsdale, AZ 85259 | +1 480.301.8000 | intl.mcs@mayo.edu
Mayo Clinic Hospital | 5777 E. Mayo Boulevard, Phoenix, AZ 85054 | +1 480.515.6296 | intl.mcs@mayo.edu

Florida — Jacksonville
Mayo Clinic Hospital | 4500 San Pablo Road, Jacksonville, FL 32224 | +1 904.953.2000 | intl.mcj@mayo.edu

Mayo Clinic International Offices

Independent Referral Facilitators

200 First Street SW
Rochester, MN 55905

Patient Services

Below is a brief overview of international services offerings:

International Appointment Office – Before patients arrive, the International Appointment Office can assist with scheduling the patient’s initial appointments, provide information about visa requirements, and explain how patients can submit medical records from outside facilities.

International Patient Coordinators – Patients can meet with an international patient coordinator to help manage their care plan, move up appointments, and facilitate communication between the patient’s medical team and an embassy. Bilingual coordinators are available to help embassy-sponsored patients (both inpatient and outpatient), self-pay, and insured patients from all over the world.

Language Services – Patients can request an interpreter and send documents for translation; the Language Services Department offers assistance in more than 20 different languages. Remote video interpreting is now offered in over 180 clinical areas at Mayo Clinic to assist the care team during appointments, exams, and surgeries.

International Pharmacy – The International Pharmacy team works closely with patients help obtain and understand the medications they are prescribed in addition to assistance with embassy and insurance coverage explanations.

International Financial Services – Mayo Clinic strives to provide timely, accurate, and concise billing services. A dedicated staff of international account representatives can assist patients and families with financial details before, during, and after their visit.

Concierge Services – Concierge Services assist patients with hotel and transportation needs, non-appointment activities available in each community, and connecting with the Patient Online Portal, Mayo Clinic app, banking, and cell phone services in each community.

Service Lines

  • Cardiac
  • Dermatology
  • Digestive Health
  • Endocrinology
  • General Surgery
  • Neuroscience (Neurology & Neurosurgery)
  • Nephrology
  • Oncology
  • Ophthalmology
  • Orthopedics
  • Otolaryngology
  • Plastic Surgery
  • Primary Care
  • Radiology
  • Rehabilitation
  • Psychiatry
  • Pulmonology
  • Radiology
  • Rehabilitation
  • Rheumatology
  • Transplant
  • Urology
  • Women’s Health

International Solutions

Mayo Clinic extends its knowledge and expertise to international organizations that share its commitment to patient-centered care.

Mayo Clinic Care Network
International members of the Mayo Clinic Care Network share Mayo Clinic’s patient-centered culture and commitment to improving the delivery of healthcare. Potential members go through a thorough evaluation, including a review process that includes overview and site visits.

International Advisory Services
Mayo Clinic extends its knowledge, experience and expertise to international organizations through its International Advisory Services program. The program takes a tailored approach to each client, designing engagements that assist with development and implementation of strategic priorities, core operational processes, and program transformations to improve efficiency and effectiveness. Mayo Clinic experts advise International Advisory Services clients on a wide range of topics spanning the spectrum of health care operations.

Mayo Clinic International Visiting Administrator Program
The Mayo Clinic International Visiting Administrator Program is a three- to 12-month administrative and leadership development program for mid- to senior-level high-potential health care executives. The program shares best practices in leadership and integrated care that have made Mayo Clinic a worldwide leader in health care. Participants learn through observation, networking, shadowing, classes and hands-on experience while rotating through a number of administrative and clinical groups at Mayo Clinic. At the conclusion of the program, participants are expected to produce a set of recommendations that will create real and lasting business value in their home organizations.

Mayo Clinic International Leadership Development Program
The International Leadership Development Program shares best practices in leadership. The three-day program prepares emerging leaders for a competitive health care environment. Sessions include facilitated group discussions with Mayo Clinic leaders on a variety of leadership topics. Speakers share Mayo’s organizational concepts as well as resources that participants can leverage in their home organizations. Following the face-to-face meeting, participants continue to engage with team members as they work to complete a specified project and strengthen their leadership capabilities and skills.

Mayo Clinic Multinational Nurse Consulting Program
The Department of Nursing welcomes visits by nurses from around the world. Mayo Clinic in Rochester, Minnesota, offers one- and two-week programs as well as two-day consultations. This program is observational in design and provides the nurse visitor with opportunities to discuss professional nursing issues, meet with nursing leaders and subject-matter experts, as well as observe patient care areas.

International Symposium
Mayo Clinic has been dedicated to international collaboration for more than 100 years, starting with the Mayo brothers, who traveled throughout the world to share medical practices and learn from others. In this tradition, Mayo Clinic is pleased to host a two-day symposium for international clinicians, health care executives, administrators and business leaders to provide in-depth exposure to the mission, values and systems that have made Mayo Clinic a recognized leader in medicine worldwide. Through presentations, tours, open discussions, and question and answer sessions, participants gain a cohesive understanding of Mayo Clinic’s integrated model of health care delivery. Participants should be able to understand English.

For more information, please visit our website below.

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