Indiana University Health

 

Introduction

Indiana University Health (IU Health) includes Indiana’s most comprehensive academic health center and is one of the busiest hospital systems in the United States. Through its unique partnership with Indiana University School of Medicine (IUSM) – the largest medical school in the country and a global leader in medical education and research – IU Health is uniquely positioned to provide leading-edge care and the most skilled clinical teams. A system-wide team of over 30,000 IU Health members, including physicians and clinicians, is dedicated to providing preeminent care throughout Indiana and beyond.

Patients come to IU Health from all over the world to receive complex medical care with the assistance of the Indiana University Health Destination Services. In addition to certified medical interpreters, our highly trained staff ensures a seamless and positive customer experience for international patients and their families throughout the continuum of care, including cultural and/or religious accommodations. Our goal is to ensure an exceptional experience with a focus on customer care and service.

550 N. University Blvd. AOC.
Suite 6131
Indianapolis, IN 46202

Patient Services

We provide a range of services to our international patients. We can:

  • Secure and coordinate review of translated medical records, radiology images, & pathology by IU Health physicians to determine acceptance
  • Facilitate appointments for initial consultations, tests, or procedures
  • Assist with visa and visa extensions
  • Assist with accommodations/lodging
  • Arrange transportation to and from Indianapolis International Airport

  • Assist with bank accounts, cell phones, car rental, prescription pickup
  • Escort and navigate patients to appointments
  • Secure certified medical interpreters trained in cultural competency and who adhere to national standards of practice and code of ethics
  • Coordinate case management

  • Provide cultural, religious, and restaurant/grocery resources
  • Distribute guides to clinical teams providing healthcare to Latino and Chinese communities
  • Coordinate billing with Revenue Cycle Services
  • Provide IU Health medical records and radiology images for patients returning to their home country

IU Health is honored to be nationally ranked by US News & World Report for the 19th year in a row. That means IU Health continues to be ranked among the best healthcare systems in the United States. This ranking recognizes the exceptional care, unmatched expertise, and continued excellence of our entire team of caregivers. IU Health was among the 3% of US hospitals to earn a national ranking in the specialty areas of cardiovascular, gastroenterology, geriatrics, nephrology, neuroscience, orthopedics, pediatrics, pulmonology, and urology. Riley Hospital for Children at IU Health is nationally ranked in 10 pediatric specialties by US News & World Report. IU Health’s groups of primary and specialty care physicians provide the highest quality patient-centered care. As part of a coordinated care environment, our physician groups adhere to the highest clinical standards and offer access to a nationally ranked healthcare system with the latest technological advances and current medical research.

Additional services provided at IU Health include allergy/asthma, anesthesiology, arthritis/rheumatology, bariatrics, cancer, critical care, dermatology, diabetes/endocrinology, ear, nose & throat, emergency medicine, infectious disease, medical genetics, nephrology/kidney disease, ophthalmology, pain management, palliative care, pathology, physical therapy & rehabilitation, primary care, radiology, sleep disorders, trauma, urgent care, women’s health, and wound care. IU Health provides international remote second opinions whereby a patient can obtain an expert opinion from an IU Health specialist.

Service Lines

  • Cardiac
  • Dermatology
  • Digestive Health
  • Endocrinology
  • General Surgery
  • Neuroscience (Neurology & Neurosurgery)
  • Nephrology
  • Oncology
  • Ophthalmology
  • Orthopedics
  • Otolaryngology
  • Plastic Surgery
  • Primary Care
  • Psychiatry
  • Pulmonology
  • Radiology
  • Rehabilitation
  • Rheumatology
  • Transplant
  • Urology
  • Women’s Health

Notable Physicians

I-Wen Wang, MD, PhD

Cardiothoracic Surgery and Chief of Heart/Lung Transplantation

Chao-Wen W. Lee, MD, FACC, FACP

Non-invasive Cardiology

Marco Lacerda, MD

Hepatology/Gastroenterology

International Solutions

IU Health is seeking to partner and collaborate with international hospitals. The goal is to provide training and assistance to increase medical infrastructure and quality to effectively serve your community. We offer training & education at IU Health and abroad through continuing medical education, symposia/conferences, site visits, customized training, and physician observerships. We offer advisory & consulting services in patient safety & clinical quality and care delivery models. Finally, we offer support services for pathology and radiology review for rare/complex diseases.

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