Patient Services

Start your journey to better health.

Northwestern Medicine welcomes patients from around the globe who seek advanced treatment for a variety of medical conditions. With a clear focus on you and your needs, our team will work with you and your traveling companions to see that you feel welcome and are comfortable from the time you arrive until you are ready to return home.

Supporting your journey.

Patients who travel to Northwestern Medicine receive personal support and assistance throughout the healthcare journey. As your partners, we take great care in assisting you with the details of your stay, such as helping with travel arrangements and welcoming you and your companions at the airport. We also help with arranging accommodations outside of the hospital for you as necessary, taking into consideration your preferences and the length of time you will be in Chicago.

Other personalized services available include:

Important to your personalized treatment plan will be the collaboration between the physicians providing your care at Northwestern Medicine and your personal physician from home. Once we understand your unique healthcare needs, our International Health representatives will coordinate appointments to make the most of your time at Northwestern Medicine. We are available to escort you to and from appointments and we can arrange for medical translation services as needed. If a hospital stay is required, you will be welcomed into our world-class facilities where we offer expert care in a healing environment. All of our rooms are private and designed for comfort as you heal.